TTE Strategy named HIDDEN CHAMPION 2022 / 23

HOW TO INCREASE BUSINESS VALUE THROUGH DIGITAL INITIATIVES

Case

We increased business value through strategically selected digitalization initiatives, helping revenue to grow 10% without additional sales costs.


Project Scope

We were asked to structure the digital transformation approach of a large-scale family-owned business with focus on fast ROI.


Approach

Current state analysis: we started the project with an outside-in validation of digitalization potentials based on our specific industry experience. After a workshop series with industry experts and our client’s leadership team, we were able to identify key areas for the application of digital transformation initiatives.

Digital change management: The initial hypothesis was validated with key business stakeholders and customers following a digital change management approach. After a structured prioritization process, five initiatives were selected for prototyping and technical validation. In close collaboration with the IT team and the functional teams, we created technically feasible and highly automated future processes.
 
Initiative launch: The prioritized digital initiatives were built as mock-ups and shared with customers and end users for adaption and final validation. Immediately after final customer feedback, the digital initiatives were brought into IT implementation in an agile project approach. We helped build an initiative roll-out plan that was adapted and continuously adjusted in the agile implementation.


“It’s always an amazing moment when our customers realize the potential of digitalization in their own business context.”
NIKLAUS WILDBERGER, MANAGING DIRECTOR


Results

The project delivered impacts across a number of areas:

  1. 10% additional revenue without increased selling costs
  2. Detailed road map of five digital initiatives in the areas of digital commerce and process automation
  3. 10% OPEX reduction through initiatives




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