We drove - The Strategy Hattrick
Strategic Clarity
Conducted a full L1 and L2 process mapping across the organization, covering how processes interconnect and where inefficiencies lie. In structured workshops with key stakeholders, we jointly assessed optimization potential across all mapped processes, resulting in a prioritized initiative list with clear business cases for each. Beyond the immediate strategic value, this work became the foundation for the subsequent digital transformation, specifically the implementation of a new backend system. Without this mapping, the organization had no consolidated view of which processes existed, how they interacted, or what the new system needed to cover, making the process map an essential prerequisite for a successful system migration and future operational scalability.
Execution that sticks
Through interviews, workshops, and confluence pages, we documented “as-is” and “to-be” processes. Optimization opportunities were aggregated into actionable measures, translating to clear optimization potential. Governance structures ensured sustainable process management.
Co-Creation for real buy-in
Internal process facilitators were trained and actively involved in workshops. Organizational change management activities anchored adoption and capability development across stakeholders.
Growth & Value
The client now has full visibility of prioritized processes, structured governance, and a clear roadmap for L3 documentation, efficiency gains are quantified. Teams are empowered to manage processes independently, driving continuous improvement and embedding sustainable ways of working.
With These People
The TTE team of four worked closely with one key client contact and a network of stakeholders.
The results we achieved together
19 L1
processes mapped in detail
and reduced by 5 through consolidation
60 L2
processes analyzed
and reduced by 40+ through redundancy elimination
90
optimization opportunities identified
with a combined efficiency potential of 45,000 hours per year
