We were asked to conduct an in-depth strategy review of their client interaction program.
Industry: Financial services
Company size: >3,500 employees
Project duration: <4 months
At the beginning, the impact of the overall strategy on the individual business units was reviewed. In addition, a structured analysis was conducted to determine the impact of key environmental factors and internal changes on the overall strategy. To clearly measure and structure the implementation efforts, a reporting system was created that went beyond the regular progress reporting. In addition, selected projects were examined in more detail.
The project delivered impacts across several areas:
IMPRINT • PRIVACY