What topics you should review right now as part of a Robotic Process Automation (RPA) strategy refresh
Many companies have been introducing IT-supported automation for some time, for instance in accounting or HR. The overarching goal of those initiatives is to automate tedious repetitive processes and free up employees to focus on tasks with a bigger value-add. Many RPA programs were introduced in the last two to three years and now need to get to the next maturity stage. Niklaus Wildberger, Managing Director and expert for Robotic Process Automation (RPA), provides four key items that companies should now use to review their RPA strategy to date.